Associate FAQs

Q: What should I do if I find a job on my own prior to being placed on assignment through Remedy Staffing?
A: We encourage you to job search on your own, and if you do find a job please notify us at your earliest convenience so that we know you are no longer available for job assignments. This also gives us a chance to say "Congratulations!".

Q: What should I do if I am unable to make it to my temporary job that day (due to illness, emergency, etc)?
A: It is required that you notify your immediate supervisor by phone of any absences or tardiness. We also ask that you notify us at Remedy Staffing regarding any absences. Keeping us informed of any changes/absences/etc. to your work attendance will help us to better manage your job assignment.

Q: What is Remedy Staffing's policy regarding associates resigning from a temporary positions?
A: We ask that you give at least a one week notice if you will not be able to continue a position with us. We pride ourselves on professionalism and we expect our associates to feel the same.

Q: How do I stay in touch with Remedy?
A: We strongly encourage you to keep in touch with us by calling our office on a weekly basis to let us know of any updates or changes to your availability, status, and interests.

Q: When should I submit my timecard? How do I submit my timecard?
A: All timecards must be turned in by 12:00 Noon on Mondays in order to be paid on Friday of the same week. Our weeks run Monday through Sunday and we pay the following Friday. Fill in the appropriate number of hours for that week and obtain the signature of your supervisor on location or a manager to verify your hours. Please fax your timecard to us at 733-8555.

Q: Do you have the option for Direct Deposit? How do I see my paystub?
A: We do encourage our associates to set up direct deposit. We need the completed direct deposit form in place prior to your first submitted timecard. We have an online system set up to view your previous paystubs; all you need to do is create a username and password for the system. (see above instructions)

Q: When do I qualify for medical benefits?
A: You must work 20 hours a week for four consecutive weeks and at the beginning of the next month you will qualify for medical which includes, medical, vision and prescription drug coverage. Dental coverage is optional for a $30 monthly deduction. Our HR manager will contact you when you qualify.